Privacy policy

Effective August 25, 2026

This policy covers the Mountain Landscapers estimating portal at quotes.mtnlandscapers.com. It is a private tool, not a public website. Two kinds of people reach it: our own staff, who log in to build and manage estimates, and customers, who open a private link to view an estimate we prepared for them.

The short version: we hold what we need to price your job and keep the tool secure, we do not sell anything, and we never share a mobile number with anyone for marketing.

If you are a customer viewing an estimate

Your estimate link is private and unlisted. Opening it does not create an account and does not require a password. The page shows the work we quoted, the scope, and the price.

The estimate itself contains the details we need to price the job — typically your name, the property address, a phone number or email, and a description of the work. That information came from the record we already keep about you as a customer.

If you accept an estimate, we record the name you type, the date and time, and the IP address the acceptance came from. That is how we evidence that the estimate was approved.

If you are Mountain Landscapers staff

Your account holds your name, email address, phone number, a one-way hash of your password (never the password itself), your role, and — if you use Present Mode — a one-way hash of your four-digit PIN. We store the estimates you create and a history of changes to them.

Text messages

We text staff phone numbers for login codes, password resets, and account invitations. These are security messages, not marketing.

Message frequency varies; message and data rates may apply. Reply STOP to opt out, HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are not shared with any third party.

Collected automatically

Our host records standard server logs — IP address, browser, pages requested, timestamps — which we use to keep the service running and to investigate abuse. The portal sets one cookie, portal_session, which keeps you signed in. It is strictly functional: no advertising, no tracking, no analytics or advertising pixels anywhere in this portal.

Our fonts load from Google Fonts, so Google receives the IP address of anyone who loads a page here. That is the only third-party asset the portal loads.

Who else handles this information

We use a small number of service providers, and only to operate the portal:

• Vercel — hosting and encrypted storage for accounts and estimates.
• LeadConnector / GoHighLevel (which we call Coraline) — our customer records, and delivery of the login codes and notification texts and emails described above.
• Anthropic — the estimating assistant. When an estimator describes a job, those job details are sent to Anthropic's API to generate the follow-up questions and write the scope of work. Anthropic does not use this to train its models.
• Google Fonts — typefaces, as described above.

We do not sell personal information, and we do not share it with anyone for their own marketing. We will disclose information if the law requires it.

How long we keep it

Estimates are business records and we keep them for as long as we may need them for accounting, warranty, or dispute purposes. Staff accounts are removed when someone leaves. Server logs age out on our host's ordinary schedule.

Security

Access requires a password plus a code sent by text or email. Passwords and PINs are stored only as one-way hashes. Cost and margin figures are removed on the server before they are sent to anyone whose role should not see them, rather than merely hidden on screen. Storage is private and encrypted. No system is perfectly secure and we do not claim otherwise.

Children

This portal is a business tool and is not directed to children under 13, and we do not knowingly collect their information.

Your rights

You may ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Contact us at mtnlandscapers@mtnlandscapers.com or (865) 280-4642. We honor these requests regardless of which state you live in.

Changes and contact

If we change this policy we will update it here with a new effective date. Questions: mtnlandscapers@mtnlandscapers.com or (865) 280-4642, Mountain Landscapers, LLC, 3225 Douglas Dam Rd, Kodak, TN 37764.